Sending Email from ChurchTrac Online

ChurchTrac SoftwareUncategorized

If you send email from your CTO account or plan to do so, please read this article in its entirety, as it addresses some important changes that will impact you. We have offered several ways to send email from CTO. First, we have offered an SMTP option. This allows you to use your existing email provider and to send emails … Read More

Payroll Module Update

ChurchTrac SoftwareUncategorized

If you have our Deluxe package and are using payroll features, we want you to know that we will be releasing an update for the payroll module before the end of the year. This update will give you the ability to print W-2s and 1099-MISC, as well as accompanying forms. We’ll also be updating the tax tables with the new … Read More

Online Giving Updates

ChurchTrac SoftwareUncategorized

We’ve updated online giving. Your donors can now choose to make their gifts recurring (weekly, biweekly, or monthly). We’ve also updated the way donations update your database, so even items that you charge manually should now appear on your Giving screen.

Where Did My Toolbar Go?

ChurchTrac SoftwareUncategorized

Our recent updates changed the look of the toolbar. Let’s be honest….some of you love it…and some of you…well, not so much. Did you know that you have the option to choose your toolbar type? By default, the new toolbar style is used, but you can switch back to the old style by clicking Settings, then ‘Your Preferences’ on the … Read More

Refresh Your Browser!

ChurchTrac SoftwareUncategorized

We have updated the Category dropdown list on the Giving and Accounting screens. Because of this, you might need to Refresh your browser to ensure the new components are loaded (to do this, first open the Giving or Accounting screen and then click the Refresh button on your browser’s toolbar). As a general rule, whenever something doesn’t seem to be … Read More

Is ChurchTrac Online Broken?

ChurchTrac SoftwareUncategorized

We’ve had several reports from users that some things are “broken” after the new updates to CTO last week. There have been a few new bugs which were quickly squashed, however, most people who are having problems with the update are those using outdated browsers. Our recent updates included a new set of widgets and components that do not work … Read More

Where Do I Enter My Name?

ChurchTrac SoftwareUncategorized

We’ve just updated ChurchTrac Online with our biggest update to date! You’ll notice a lot of changes, and the first is on the log in page. You no longer need a pin number to log in to your account. When you log in, you’ll also notice that the interface has been updated with a sleek new design. Take a few … Read More

Updates Coming Tuesday Evening

ChurchTrac SoftwareUncategorized

As previously posted, we are going to publish a major ChurchTrac Online update this Tuesday Evening September 1st (around 9PM Eastern Time). You will not be able to access your account while we are applying the updates to the system. However, your account should only be inaccessible for a few minutes. We’ll post more information here over the next couple … Read More

New Updates are Coming!

ChurchTrac SoftwareUncategorized

As we posted last month, we are releasing a series of updates to ChurchTrac Online in three phases this summer and fall. The ChurchTrac Online “Phase 2” updates are wrapping up now and will roll out to our customers between September 1st and 2nd. This Phase 2 collection of updates will be the most ambitious that we’ve ever released, and … Read More

ChurchTrac Online Roadmap

ChurchTrac SoftwareUncategorized

We have several big updates planned for ChurchTrac Online. These updates will roll out in 3 phases beginning in the next few days and extending through this fall. The first phase will be a new report generation engine which will give us the ability to provide more reporting options and features. This update should be available by July 24. When … Read More