Is ChurchTrac Online Broken?

ChurchTrac SoftwareUncategorized

We’ve had several reports from users that some things are “broken” after the new updates to CTO last week. There have been a few new bugs which were quickly squashed, however, most people who are having problems with the update are those using outdated browsers. Our recent updates included a new set of widgets and components that do not work … Read More

Where Do I Enter My Name?

ChurchTrac SoftwareUncategorized

We’ve just updated ChurchTrac Online with our biggest update to date! You’ll notice a lot of changes, and the first is on the log in page. You no longer need a pin number to log in to your account. When you log in, you’ll also notice that the interface has been updated with a sleek new design. Take a few … Read More

Updates Coming Tuesday Evening

ChurchTrac SoftwareUncategorized

As previously posted, we are going to publish a major ChurchTrac Online update this Tuesday Evening September 1st (around 9PM Eastern Time). You will not be able to access your account while we are applying the updates to the system. However, your account should only be inaccessible for a few minutes. We’ll post more information here over the next couple … Read More

New Updates are Coming!

ChurchTrac SoftwareUncategorized

As we posted last month, we are releasing a series of updates to ChurchTrac Online in three phases this summer and fall. The ChurchTrac Online “Phase 2” updates are wrapping up now and will roll out to our customers between September 1st and 2nd. This Phase 2 collection of updates will be the most ambitious that we’ve ever released, and … Read More

ChurchTrac Online Roadmap

ChurchTrac SoftwareUncategorized

We have several big updates planned for ChurchTrac Online. These updates will roll out in 3 phases beginning in the next few days and extending through this fall. The first phase will be a new report generation engine which will give us the ability to provide more reporting options and features. This update should be available by July 24. When … Read More

News and Updates

ChurchTrac SoftwareUncategorized

We been working hard to make ChurchTrac Online even better! We’ve released a couple dozen “under the hood” updates in the last month to improve functionality and correct some bugs. Additionally, we’re working on some great new features and enhancements that are coming soon! Also, you might have noticed that we have tweaked our tech support process. Our support page … Read More

Payroll is Available!

ChurchTrac SoftwareUncategorized

We’ve opened up the Payroll Beta to all Deluxe subscription customers. You can access the Payroll screen by logging in and opening the Accounting screen. If you’re uncomfortable using a beta product, please wait a little bit longer until the final product is released. Otherwise, we ask that you provide us with feedback as you use the new Payroll features. … Read More

Payroll Features Coming!

ChurchTrac SoftwareUncategorized

Many of you have asked for payroll, and we’re happy to announce that we’re working hard to finish up a new payroll module for ChurchTrac Online! The new payroll feature will be included at no extra charge for customers who have subscribed to the Deluxe Package, which includes accounting.

Refresh Your Browser

ChurchTrac SoftwareUncategorized

If you encounter something that isn’t working right, click the refresh button on your browser’s toolbar. This might be needed from time to time whenever we update javascript files. Typically, your browser will cache these files locally on your computer so it does not have to download them each time you open a page. Clicking the Refresh button on your … Read More